Terms & Conditions

Welcome to Collectopia.my. These Terms and Conditions govern your use of our website and your relationship with Collectopia (referred to as “we”, “us”, or “our”). By accessing or purchasing from our website, you agree to these terms. If you do not agree, please do not use our website.

1. Website Use
You agree to use this website for lawful purposes only. You must not misuse our website, including attempting unauthorized access, transmitting malware, or engaging in fraudulent activity.

2. Product Information
We sell genuine Trading Card Game (TCG) products including singles, sealed products, and graded collectibles. While we strive for accuracy, we do not guarantee that product descriptions, prices, or images are error-free. We reserve the right to correct any errors without prior notice.

3. Orders and Availability
All orders are subject to availability and acceptance. We may cancel or refuse any order for any reason, including pricing or inventory errors. If we cancel an order, you will be refunded in full.

4. Payment
All transactions are processed in Malaysian Ringgit (MYR). Payment must be made in full at the time of purchase via our accepted payment methods. We do not store or have access to your payment information.

5. Shipping
We aim to process and ship all orders promptly. However, delivery times may vary due to factors beyond our control. We are not responsible for delays caused by third-party courier services.

6. Return & Refunds
Please review our Return and Refund Policy for details regarding returns, exchanges, and refunds. We reserve the right to deny requests that do not comply with our return conditions.

7. Intellectual Property
All content on this website, including text, logos, graphics, images, and product information, is the property of Collectopia or its content suppliers. Unauthorized use or reproduction is prohibited.

8. Limitation of Liability
To the extent permitted by law, we shall not be liable for any loss or damage, including indirect or consequential loss, arising out of or in connection with your use of this website or products purchased.

9. Account Responsibility
If you create an account on our site, you are responsible for maintaining the confidentiality of your login information and all activities under your account.

10. Governing Law
These terms are governed by the laws of Malaysia. Any disputes will be subject to the exclusive jurisdiction of the courts of Malaysia.

11. Contact Us
For any questions or concerns regarding these Terms & Conditions, please contact us at:
Email: [email protected]