Privacy Policy

At Collectopia.my, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect
We may collect the following information when you use our site or make a purchase:

  • Name

  • Email address

  • Billing and shipping addresses

  • Phone number

  • Payment information (processed securely via third-party providers)

  • IP address and browser data (for analytics and security purposes)

2. How We Use Your Information
We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your order or account

  • Respond to your inquiries or customer support requests

  • Improve our website, services, and user experience

  • Detect and prevent fraud or abuse

3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Payment processors for transaction completion

  • Shipping and logistics partners for delivery purposes

  • Legal authorities, if required by law or to protect our rights

4. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information. However, no online transmission is ever fully secure, and you share your data at your own risk.

5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and user experience. Cookies may be used for analytics, remembering preferences, and managing your session. You can disable cookies through your browser settings.

6. Your Rights
You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to your data

  • Request deletion of your personal data, where applicable

  • Withdraw consent for marketing communications

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be revised accordingly. Your continued use of the site after updates constitutes acceptance of the new policy.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: [email protected]